Our scope of services, safety standards, and basic principles at a glance:
Tour package scope:
All of our tours are guided (except for the sunset tour in which we want to give you the opportunity to enjoy the sunset in peaceful solitude or privately as a family or group. The captain will be on board the entire time to answer any questions you may have).
As part of our standard safety package, we carry a first aid kit with us. Additionally, our speedboat is equipped with a fire extinguisher, an extensively buried first aid kit and emergency oxygen. We always have plenty of water on board, but for the hikes, we recommend that each participant bring at least one additional water bottle. (For all our activities, we also recommend bringing sunglasses, a hat if necessary, sunscreen, mosquito repellent and rain jackets).
We provide you with the necessary equipment for the activities such as snorkeling equipment, hiking poles or helmets (but no hiking boots).
Our Principles:
We follow our principles of 'actively shaping a clean environment' and 'fair working conditions in tourism.'
We pay our employees fair wages.
We see our customers as guests beyond our day tours. Therefore we continue to offer them advice and assistance during their stay in Bocas del Toro and Panama City (in case of Pty by phone or email).
Quality Features:
Christian
Certified tour guide by the Panama Tourism Authority with an up-to-date first aid certification. Christian holds a Panamanian boat operator license and is fluent in English and Spanish. He has already welcomed cruise ship passengers as a tour guide and, last year, acquired extensive wildlife and bird knowledge at the eco-resort Tranquilo Bay.
Martina
PADI Open Water Scuba Instructor in active teaching status. In addition to standard first aid skills, Martina is qualified in emergency oxygen administration. She holds a Panamanian boat operator license and obtained her seafarer’s certificate in September 2023 by completing the STCW basic training for service on passenger ships. Martina is fluent in German and English and has intermediate Spanish skills.
Cherlie & Arnaldo
Our captains both hold Panamanian boat operator licenses. Cherlie is also a Divemaster, and Arnaldo is the Chairman of the Boat Operators in Bocas del Toro. Both are true Bocatoreños, fluent in Spanish and have intermediate English skills.
Our Robalo
Our speedboat is equipped with a cabin that can be used in case of rain. It also has a camping toilet for emergencies. The boat is powered by a 225HP four-stroke engine. Additionally, there is a 10HP kickstarter on board, ensuring that we can safely bring our passengers back to harbor in case of unexpected circumstances.
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